Your Data With Us Fully Secure

01 Introduction

88 fb is a trusted online betting and gaming platform for users in Bangladesh. We believe protecting your personal information is one of our most important responsibilities. This Privacy Policy clearly explains what data 88 fb collects, why it is collected, how it is used, and how it is kept secure.

By using the 88 fb website or app, you agree to this Privacy Policy. Please read it carefully, and contact our support team if you have any questions.

02 What Data We Collect

88 fb collects certain information to deliver a reliable service. This falls into two categories — what you provide directly, and what is collected automatically while you use the platform.

Information you provide directly:

• At registration: full name, date of birth, email, phone number, and address.
• For KYC verification: a photo of your national ID or passport.
• For financial transactions: bKash/Nagad number, bank account details.
• In support communications: chat messages and email content.
• In promotional forms: your preferences and feedback.

Automatically collected information:

• Device information: device type, operating system, browser.
• Log data: IP address, login time, session duration.
• Usage data: pages visited and time spent, games played.
• Location data: country and city (IP-based, not precise GPS).

03 How Your Data Is Used

88 fb uses the data it collects exclusively for defined purposes. Your information is never used for anything beyond what is necessary. Below, we clearly outline every reason your data may be used.

• To create and manage your account and accurately identify you.
• To process financial transactions — ensuring deposits and withdrawals are completed securely.
• To complete KYC verification and prevent fraud.
• To provide customer support and resolve any issues you may have.
• To ensure responsible gaming and detect suspicious behavior.
• To improve the platform and introduce new features.
• To comply with applicable laws and regulatory requirements.
• To send you promotional offers and bonus information, with your consent.

04 Who We Share Your Data With

88 fb takes great care when it comes to sharing your data with third parties. Information is only shared in limited, specific circumstances.

• Payment Processors: Only the necessary information is shared with bKash, Nagad, or your bank to process deposits and withdrawals.
• Law Enforcement Agencies: Data may be disclosed in compliance with valid legal orders or court directives.
• Technology Service Providers: Contracted partners for hosting and security — they are also bound to keep your data confidential.
• Auditing Body: Certain data may be provided for audit purposes as required by the licensing authority.

If we ever need to share your data for any reason not listed above, we will obtain your separate consent beforehand.

05 Cookies Policy

88 fb uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

• Essential Cookies: To maintain login sessions and ensure security — the platform cannot function without these.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: To understand which parts of the platform are used most — fully anonymized.

06 Data Security Measures

88 fb uses industry-leading technology to protect your data. Security isn't just a feature — it's the foundation of our entire infrastructure.

• All data transfers use TLS 1.3 protocol — no one can intercept your information in transit.
• All data stored in our database is protected with AES-256 encryption.
• Passwords are never stored in plain text — only bcrypt hashes are kept.
• If a suspicious login is detected, the account is automatically locked.
• Two-factor authentication (2FA) is available.
• Regular penetration testing is conducted to identify and address vulnerabilities.

While we apply the highest security standards, no online platform can guarantee 100% security. Please keep your password strong and never share it with anyone.

07 How Long We Retain Your Data

88 fb does not retain data beyond what is necessary. How long data is kept depends on its type and purpose.

• Account information: retained for the duration the account is active and up to 5 years after closure, as required by law.
• Financial transaction records: retained for up to 7 years in accordance with financial regulatory requirements.
• KYC documents: deleted 5 years after account closure.
• Log data: automatically deleted after 90 days.
• Marketing data: deleted as soon as you withdraw your consent.

08 Your Data Rights

88 fb believes you have full ownership of your personal information, and we are committed to upholding that right.

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request that any incorrect or outdated information be updated.
• Right to Erasure: Unless required by law, you may request that your data be deleted.
• Right to Data Portability: You may request a copy of your data in a standard format (JSON/CSV).
• Right to Restriction: You can request that the use of your data be restricted to specific purposes.
• Right to Object: You can opt out of marketing communications at any time.

09 Protection of Minors

88 fb strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity is confirmed through the KYC process.

• Date of birth is verified at registration, and no one under 18 is permitted to create an account.
• We do not knowingly collect data from any minors.
• If we become aware that any minor's data has been collected, it is deleted immediately and the account is closed.
• If parents have any concerns, they can reach us at support@88fb.wine.

10 Privacy Policy Updates

88 fb may update this Privacy Policy when necessary. If significant changes are made, we will notify you in advance.

• You will be notified at your registered email address before any major changes take effect.
• The date of any changes will always be shown at the top of this page as the "Last Updated" date.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions are available on request from our support team.

11 Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is ready to respond to every inquiry.

• Email: support@88fb.wine — for any privacy-related queries.
• Live Chat: Chat with us directly via the chat icon at the bottom-right corner of the website.
• Support Hours: Available 7 days a week, 24 hours a day.